Posts

A process that depends on memory is not a process

If a step only happens because a particular person remembers it, you do not have a system. You have a person, and a bad week away from a missed shipme…

Late deliveries are usually a planning problem, not a production one

When dispatch reliability drops, the shop floor gets the attention. In most of the plants I have worked in, the shop floor was not the constraint. Th…

The daily meeting that actually works

Fifteen minutes, standing, same time every day, in front of the same board. Three questions only: - What did we commit to yesterday, and did it happ…